Dealing with passive‐aggressive people can be a challenge that tests your communication skills, patience, and emotional resilience. Passive aggression is a style of behaviour where anger or resentment is expressed indirectly, through procrastination, backhanded compliments, sarcasm, or the silent treatment, rather than by openly addressing conflicts. Understanding this … continue reading
Anger is a natural emotion that when managed constructively, can signal that something important is at stake. When someone is angry, it can be challenging to know how to respond without escalating the situation further. We’ll explore practical strategies and communication techniques to help you de-escalate tension, set … continue reading
Emotional intelligence (EI) is a powerful set of skills that influences nearly every aspect of our lives, from the way we handle stress to how we interact with others and even how we make decisions. In a world where technical skills and academic knowledge are highly valued, EI … continue reading
We’ve all encountered that person, the one who just has to top every story or achievement you share. You got a promotion? They became the CEO of their company. You ran a 5K? They casually mention their marathon record. These “one-uppers” can be exhausting to deal with, and … continue reading
You may have heard the saying, “Life is 10% what happens to you and 90% how you react.” It’s a quote by author Charles Swindoll, and is powerful reminder that while we can’t control every twist and turn life throws our way, we can always choose our response. … continue reading